ABOUT

Store Hours:

Monday - Friday 11AM-7PM

Saturday & Sunday 11AM-5PM

Contact Info:

Phone: 215-595-2393

Appointments:

We encourage appointments for prom shopping to ensure you are able to get a dressing room due to the fact that we are a smaller store. You can book your appointment directly through this link! All prom shoppers must be accompanied by a parent or guardian.

Book Here!

https://calendly.com/gianarosecouture/prom-appointment

Return Policy:

Eligible merchandise may be returned within 14 days of purchase for store credit only. Merchandise must be received in new, unworn, unwashed and salable condition with all tags attached from vendor and store and must be accompanied by it's original receipt. All sale items, accessories, intimates, swimwear, formal gowns, gown deposits, and handbags are FINAL sale.

Items being returned in-store will only receive store credit. No exceptions. Our brick & mortar store is not authorized to offer refunds.

FOR ALL ONLINE RETURNS:

Please contact us immediately at info@gianarosecouture.com with your full name, order #, and reason for return. All returns must be compliant with the policy listed above for store credit only.

Eligible merchandise purchased online may be returned within 21 days of receipt of the order. And must be compliant with the return policy above.

Return Policy Regarding Prom and Evening Wear:

All products in this category purchased in our retail store are a Final Sale. We do not offer returns, credits or exchanges. There are no exceptions. All special orders, lay-away payments, and deposits towards gowns are final sale.